Description : Branch Supervisor. Company : null. Location :

• Supervising all staff allocated in the branch.
• Solving any conflicts to the best of her ability without the need to involve management.
• Holding branch meetings to make sure staff are being heard and new updates are communicated properly
• Handle client complaints ensuring they are dealt with efficiently and in confidence, initiating corrective actions if required. Work closely with the PR.
• Analyze booking schedule and ensure all bookings are fair and staff utilized to the maximum.
• Responsible for consistent and timely opening and closing of the Salon, ensuring the security of the salon at the close of each day in line with company requirements.
• Ensure that our grooming standards are met and maintained.
• Monitor all required monthly reports in relation to revenue & expenses and take early action to motivate team members to increase sales.
• Should provide proper and accurate feedback after a new employee is placed in their branch for the first year of employment.
• Record, report and always attempt to resolve grievances as quickly as possible.
• At least 2 years experience in a salon/spa industry.
• Can join immediately.

Job Type: Full-time